Tidii — AI-powered marketplace for home services
A strategic internal product. A platform that bridges customers and verified contractors via an AI assistant that helps the user articulate their need through dialogue — and matches them to the right specialist automatically.
What users see. Identity, motion, UI craft, copy.
A chat-first booking interface — the AI guides the user from "something is leaking" to a fully specified service request without forms. Profiles show verified status, prior work, response time, language. Every step is reducible to a tap.
What holds it up. Architecture, contracts, infra, latency.
AI matching algorithms that pair a customer’s task articulation to the most suitable contractor, with built-in trust filters (verification, reviews, response history). Architecture optimised for transparent and automated user-professional interaction.
Pieces of the product.
- gradientAI chat booking flow01/03
- ringsContractor profile · verified02/03
- scanAuto-match results03/03